the completion of the course, I have seen a more focused and cohesive
team effort. Our errors in shipping and customer service have been
reduced by 50% over the past two months now that our departments are
working together to get the job done. I would strongly recommend the Customer-Centered
Quality Service program to anyone who wishes to 'raise the
bar' on their level of customer service."
Manager, Engineering Plastics Industry.
and everyone of my staff improved their presentation skills, and this
success was largely attributable to the Results Management Canada
approach. Len Luksa, our facilitator, was always available and willing
to customize the Speak Up and Sell program to more
effectively meet the needs of the management staff. I would recommend
Results Management Canada Inc. to any organization to facilitate
skills development and planning sessions."
President Marketing, Health and Disability.
"...Your facilitation of the Taking
P.R.I.D.E. program was the perfect forum for the team to
discuss our differences and come together as a unit. You guided us
through the process making timely and poignant comments that
raised our level of awareness so that we could start to deal with the
issues that were keeping us from meeting our goals. Your facilitation
style was structured to our particular issues and the discussion was
open and lively."
Engineering & Manufacturing Firm.
"...by working with you, not only have we been able to
clarify our mission and direction, but we have created specific and
measurable goals that will act as our "milestones" in
guiding all our activities and decisions. Your logical and pragmatic
facilitation approach coupled with your business acumen and insights
are a very powerful combination. I recommend your services to any
business decision maker who seeks clarity and purpose, needs to map a
new path and welcomes thoughtful, value added perspectives."
Financial Services Firm.
"...The various techniques that were covered has left me
with a new perspective attitude about my abilities and outlook on
sales. I am much more confident in making cold calls and sales
presentations and, therefore, know that my success in getting
appointments and closing sales is definitely on the rise."
Manager, Advertising Agency.
"...I would recommend that companies
looking for a foundation builder for new sales people or, a "fine
tuner" for more experienced sales staff consider the ACCISS
Selling Skills Program ."
information in the course was all useful and not filled with theories
and formulas, but rather, information that was "hands on"
and can be used in everyday applications. I would highly
recommend the Developing People Skills course to anyone
wishing to become more efficient and competent in their management
Supervisor, Water Purification & Distribution.